Last Updated: January 2025
1. Acceptance of Terms
By accessing and using the Dallas Chimney Sweeps Expert website and services, you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our services.
2. Services Description
Dallas Chimney Sweeps Expert provides professional chimney sweep, inspection, repair, and maintenance services. All services are performed by certified technicians in accordance with industry standards and local regulations.
3. Service Appointments
Appointments are scheduled based on availability. We make every effort to arrive within the scheduled time window. In case of delays due to emergencies or unforeseen circumstances, we will notify you as soon as possible.
4. User Obligations
You agree to:
- Provide accurate contact and property information
- Ensure safe access to your chimney and fireplace
- Disclose any known issues or hazards
- Be present or arrange for authorized access during service
- Follow all safety recommendations provided by our technicians
5. Payment Terms
Payment is due upon completion of services unless other arrangements have been made in advance. We accept cash, checks, and major credit cards. Returned checks will incur a processing fee.
6. Cancellation Policy
Cancellations must be made at least 24 hours before the scheduled appointment. Late cancellations or no-shows may be subject to a cancellation fee.
7. Warranty and Liability
We warrant that all services will be performed in a professional manner using industry-standard practices. Our liability is limited to the cost of the services provided. We are not responsible for pre-existing conditions or damage resulting from failure to follow our recommendations.
8. Emergency Services
Emergency services are provided on a best-effort basis. Response times may vary based on weather conditions, technician availability, and the nature of the emergency.
9. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Dallas Chimney Sweeps Expert and is protected by copyright laws.
10. Dispute Resolution
Any disputes arising from these terms or our services will be resolved through good-faith negotiation. If negotiation fails, disputes will be resolved through binding arbitration in Dallas County, Texas.
11. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of any changes.
12. Contact Information
For questions about these Terms of Use, please contact us at:
Dallas Chimney Sweeps Expert
1805 South Edgefield Avenue
Dallas, TX 75224
Phone: (469) 326-5298
Email: contact@dallaschimneysweepsexpert.com
